WE WILL NOT SHIP TO PO BOXES/FREIGHT FORWARDERS/PARCEL SERVICES. If the system recognizes your shipping address as one of the above, your order will be cancelled and method of payment refunded.
Shipping: A new order will be shipped up to 5 business days from the date the order placed (not including weekends or after hours). This processing time needs to be added to shipping estimates for an accurate estimate of delivery. For example: if you purchase 2 day priority shipping, you will receive your order in 3-7 business days. Customers will receive an email with tracking once order ships. Please check your spam folder if you do not see anything within the 5 business day timeframe.
APEX does not guarantee common carrier shipping times or estimates. Shipping costs are non-refundable.
RPV SEAL REBUILD KIT FOR STD & XL VALVES
This is a great kit for the valve that is leaking or warn. Very happy they offer this and you don’t have to buy a new valve!
I need to say, very disappointing delivery. First of all, problem from Apex to change delivery to Czech republic, which is right away from Germany. DHL service, so not a single problem to say DHL send shipment to Czech republic instead of Germany. I need to ask my sister living in Bonn to receive the shipment and then resend it to Czech republic. Secondly, type of delivery to customer. DHL deliver shipment to wrong address, despite I did ask them in email (confirmed by DHL) to deliver to another address. They did deliver to old address and left the package behind the door, resting there a couple of day, it was discovered by my sister by coaccident and luckily not stolen by somebody on publicly accessible place. Second customs process by DHL in Germany, horror story, a couple of phone calls and emails to achieve customs.
No way to go through that process again folks. For 60bucks of shipping cost, pretty bad service at all.
Thanks for providing a review of DHL in your country. You always have a choice in the shipping service you would like to use, and it is unfortunate that you had that experience with them. Sadly, we do not control shipping services or customs. We hope you enjoy the APEX product!